Frequently Asked Question

We want to make sure your questions are answered and if the following questions do not cover everything, please contact us and schedule an online meeting or submit the contact form.

Do you provide support?

Yes! There are two levels of support provided. For all MBizSites packages, we do provide unlimited support as it relates to use of the platform or any bugs found that affect your use of the system. We have tried to make sure that each platform has help documents and videos that will help you learn how to use them more efficiently.

However, if your support request is not a simple question, we are happy to provide you live support via phone or an online meeting. As we are a growing company, we request that you schedule a time by clicking on the "Contact Us" botton that is floating in the bottom right corner of our website.

Do you have any hidden costs?

No. We included all the key functionality you would need for your MBizSite within your package. However, we do also allow for Custom HTML for all MBizSite and MBizLoyalty accounts. This means that if there is a third-party platform you want to embed in your account, you may have costs associated with those features.

If you are interested in having us manage your domain, we are even willing to absorb the annual cost associated with a .com, .info, .me, or .org domain once transfered to our account. Managing your own domain will be a direct cost to domain provider. Finally, SSL Certificates for MBizPage accounts is $35/year.

Is it a drag-and-drop platform?

MBizSites is considered a drag-and-drop platform, but we classify it as a "click-to-add" platform. This is because you can click to add widgets to the page and then use up-down arrows to move it as needed. You can also switch to a drag-and-drop mode that will allow for you to quickly move widgets up and down the page. When building your MBizSite, there are really 3 main components that help determine the layout of your site:

  1. You will start with creating a ROW. You can customize whether that row has borders, padding, and what background you want displayed (color with gradiant, an image that covers the background or repeats, or a video or slideshow on non-mobile devices).
  2. Once your row has been created, you create columns by adding CONTAINERS. Like the rows these are completely customizable. You can create borders, backgrounds and most importantly determine how responsive the column is and whether it should have a maximum width.
  3. Finally, you place your WIDGETS into the containers where you want them to appear. Like everything else, these can be edited and resized within the container. They can have their own independent padding, background, and borders. While MBizSites contains widgets for all the basic needs of your site, there is a "Custom HTML" widget that allows you to plug in any iframe or script code that allows even more customization to your site.

Contact us to learn more and schedule a FREE demo that will show you just how easy it is to update and customize your MBizSites Account.

What can I use the Custom HTML widget for?

This is a good question. The answer is just about anything. You can embed an iframe or javascript code from another cloud-based platform. You can embed videos, social media profiles, complex forms or surveys, and even online shopping carts.

We have partnered with LoCalendar and are pleased to provide you with a FREE premium level package if you are using any of our services. To take advantage of the free premium features you must sign up through our link. Its look is much cleaner and it has a Google Calendar integration that will pull the events from your Google Calendar and add them to your LoCalendar.

Form Builders
Our MBiz.Pro platform is a special form platform that allows you to create forms, surveys, and can even let clients schedule appointments with you. This is a featured plugin. In addition to this one, we are fans of Docsmore, Jotform, and Powr.

Testimonial Tree - This is one of the best testimonial platforms available. You can get your account at a significantly discounted rate through us. Use the previously provided link to just LEARN about the platform. If you want this service, contact us to find out how you can get it through us for over 55% off!

With the SSL Certificate, you can easily use the MBizSite platform for your online shopping cart. We have experience with and use Ecwid, Jotform, Powr, and Shopify. In addition, there is a built in PayPal integration that can be utilized.

How does MBizSites compare to other platforms?

The downside of WordPress and Joomla is that each of these platforms will have ongoing costs that include more than just bacic hosting hosting and maintenance. Unfortunately, plugins and templates do not require updates at the same time so you will need to either personally make the updates or higher someone to make these updates on a regular basis. According, it is not uncommon for just very basic maintenance to cost you $40/month or more to just keep your website running and virus free.

When it comes to comparing other "drag-and-drop" platforms, we believe that MBizSites is more customizable and easier to use than GoDaddy's Website Builder, Weebly, and Wix. One problem that many users experience with typical "drag-and-drop" platforms is they force you to start with a template and then drag the widget to locations within that pre-definied layout. While people skilled in HTML can still create custom websites through these platforms, they are not as user friendly as MBizSites.

With MBizSites, you can start with a truly fully BLANK canvas and determine your own margins. In addition, while many platforms make you choose between only a few color options for buttons, MBizSites allows ALL parts of your website to be customized. You can have buttons be completely different colors throughout the site. In addition, you can determine which parts of the website have NO margin and which sections fit within a specific width or percentage of screen width.

Do your packages cover hosting and domain management?

All of our cloud-based platform packages include hosting and domain management. With respect to your domain, by default your website will have your account ID with as the primary domain. An example of this is: ACCOUNTID.MBIZ.INFO. This makes sure that your site is live once you publish it. If you want to only brand the subdomain, you can quickly change it from your account ID to any available subdoamin. However, if you want a completely custom domain, you can easily do that within the system as well. You simply access your domain and create a CNAME that points to YOURSITE.MBIZ.INFO and then make sure that you enter your custom domain in the appropriate location of your MBizSite Dashboard.

As a special bonus for any organization that wants us to manage their domain, we do include 1 domain FREE (.com, .info, .me, .net, .us) to you for use with your paid MBizSite account. The biggest reason for providing you this value is that it is easier for us to provide you support if we can quickly access your domain.

Please note that if we do manage your domain, we do not OWN your domain. Any domain we claim for a customer is owned by the customer. This means that if you ever wanted to transfer your domain to another provider you can take comfort knowing we will help you transfer the domain to your new provider. Remember that if we claim your custom domain, we cannot transfer it to another domain provider until after it has been in our account for 60 days.

Does MBizSites allow for blogging?

While the platform was built for mobile friendly websites and landing pages, we have integrated Blog Engine. In order to help brand the blog to match your website, you will want to create a BLANK website page with JUST your Header/Menu row. Then get the html code for this page and add it to the custom header section of your Blog Engine account. This is not as customizable as blogging through the WordPress platform. If you are truly wanting to be a big blogger there are other solutions we would recommend.

Do you offer a money-back guarantee.

There is a 30-day money-back guarantee for use of the MBizSites platform. This means that if you are a do-it-yourself website builder then you can utilize the platform risk-free for 30-days! We encourage you look at the platform and then schedule a FREE training session so our team can provide you with tips that will help decrease the time associated with your learning curve. Please note that once the 30-day period passes, then you can cancel anytime and your cancellation will stop all future payments. Your account will remain active through the full time of your current subscription period.

Please note that there is no money-back guarantee for one-time setup fees associated with building a website. However, if you do not like your site, your MBizSite hosting and maintenance fee will be refunded to your account.

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